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SHIPPING
We ship from several warehouses located throughout the world. Your package may be shipped by ePacket, EMS, USPS, DHL, UPS or through another shipping service depending on the weight and size of the package and possibly your own shipping choice.
SHIPPING TO OVER 200 COUNTRIES
We offer free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you if necessary.
CUSTOMS
We are not responsible for any Customs Fees or delays. Please check Customs rules with your local authorities. By purchasing our products, you consent and agree to pay any Customs Fees that may apply when they arrive to your country. You also agree and understand that we have no control over Customs processing rules which may delay your shipment delivery time.
SHIPPING TIME
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Maximum delivery time – 45 business days.
This does not include our 2-5 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available for free shipping. For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you.